CX copywriter and content designer

I solve user problems with content-focused solutions. 

For over 2 years, I’ve helped IBISWorld, a global industry research company, continuously enhance their digital experience by listening to customers and finding solutions to their problems. 

I specialize in designing and implementing new user onboarding, creating UX content guidelines, writing UI copy, information architecture, journey mapping, wireframing and CX strategy. 

My background in marketing copywriting allows me to bridge the gap between brand storytelling and user experience.